
You might assume manufacturers will have listed bugs openly, for example on their support pages. So here you have to pay attention to the date of a problem report and try to assess the credibility of the author. However, this is not so easy and, following the release of macOS 11.2, many reports are outdated. If you want to find out about the compatibility of a monitor a short search is therefore recommended before buying. This problem mainly affects professional users, for example those who require colour calibration. In some cases it is not even possible use Rosetta to translate the code as it is so deeply built into the system. The main issue being experienced is with the monitor software – they way that the user controls the functions of the monitor. Outdated monitor software that still needs to be adapted by the manufacturer for the ARM platform.Errors that a manufacturer must correct via monitor firmware.


For long term service please sign up for our lifetime warranty member. If the cable was broken when sending to you, or simply can't be used, we will resend you a new one. Reached out for our support team when you needed. If your device is capable of video output, kindly please contact us for free replacement.ĭoes This Device Have to Install Software Before Used? Move to your device’s official website to check out whether it support video output function.

Why am I connect the product with my monitor/projector but nothing displays?

Yes, an HDMI Cable is NEEDED (Not included in the package). See more in the COMPATIBILITY.ĭo I Need a HDMI Cable to Work with This Adapter? USB C Thunderbolt 3 or USB 3.1 Gen 1 / Gen 2 will support DP alt mode, you can check the specifications of your devices. When you use the USB C port to output HDMI or DP signals, DP ALT Mode is the premise. What is DP alt mode? How can I know if my USB C port support DP alt mode?ĭisplayPort Alt Mode (DP Alt Mode) allows a USB-C equipped computer to connect directly to a display or monitor, it is pointing to the USB C port.
